It is expected the healthcare system is at a turning point, leveraging digital health technologies to render longstanding inefficiencies in healthcare a thing of the past. Artificial intelligence stands at the heart of this transformation, with the potential to improve medical outcomes by 30-40% while saving the United States as much as 10% of annual healthcare spending.1,2

Drug discovery is a notably difficult process. Despite technological advancements, developing a new medicine still takes 10-15 years and costs $1.3 billion on average.3,4 Also, 90% of investigational drugs fail when tested in humans due to having no effect or too many side effects.5 Complicating matters, clinical trials are notoriously difficult to design and operate, often impeding the approval of treatments.
Computer simulation software has been used to develop investigational drugs since the 1990s, successfully reducing costs and increasing success rates in drug discovery.6 New AI-enabled models, however, propose even more favourable unit economics. By running millions of scenarios, AI software can reduce the cost of preclinical drug development by 20-40% and accelerate design and validation of drug candidates by as much as 15x.7, 8
To drug development, AI offers:

The impact of broader AI drug discovery is sizable and has the potential to change the drug discovery process as we know it. An estimated 30% of new drugs are expected to be discovered using AI technology by 2025, up from zero today.10 An increased use of AI drug discovery is expected to, in turn, lead to an additional 50 novel therapies over a ten-year period, which alone could translate to over $50 billion in revenues.11
Designing and conducting clinical trials is known for its inherent complexity and challenges. Artificial intelligence could reduce operating costs of clinical trials and could offer a scalable solution for some of the biggest stumbling blocks in the drug development process.
Clinical trials can also benefit from digital twins. These are AI-generated virtual models of real patients, simulating different dosing regiments and patient progressions. Through their impact can be significant, digital twins can reduce the size of the control group for clinical trials by 30%, meaning a greater proportion of clinical trial participants could receive the active ingredient versus placebo.17

Though healthcare has made great strides in digitising operations, an estimated 80% of U.S. healthcare documents are still sent via snail mail and fax.18 Documents in the industry are increasingly digital via electronic medical record (EMR) adoption, though the process remains inefficient and labour-intensive. Not surprisingly, 78% of physicians report health IT-related burnout and fatigue.19
AI can have widespread benefits in easing day-to-day tasks by healthcare providers, allowing them to spend more time treating patients. Among them, a select few are viewed as having notable impacts:
Across all day-to-day applications, AI could bring significant cost savings across the healthcare ecosystem:

Physicians spend an estimated 39% of their time documenting patient information in electronic medical records.23 To help physicians free up time for patient care, multiple digital health companies have been prioritising the automation of patient records. Teladoc has notably partnered with Microsoft’s Nuance, an AI solution that automatically transcribes patient visits, saving an average of seven minutes per appointment. Nuance has seen a 70% reduction in the feeling of burnout from participating physicians.24
Seeing as turnaround times for traditional transcription services can be upwards of 72 hours, we’ve seen other tech giants enter the space.25 Amazon Web Services recently launched a new service, HealthScribe, for speech recognition, machine learning, and AI to summarise doctors’ visits.26 OpenAI, the company that developed ChatGPT, has also entered the space. In collaboration with Hint Health, OpenAI is working on new capabilities to allow doctors to record appointments and automatically transcribe visit notes.27
We’ve also seen conversational AI tools tailored for the healthcare industry hit the market in hopes of simplifying the complex nature of healthcare, primarily achieving insurance coverage. Prior authorisation is a notably arduous process, in which insurance companies review and approve certain medical services or products prior to being rendered. This process can be time consuming, though new AI services can help reduce costs by 70%, from $10 per transaction to $3.28
Conversational AI tools allow physicians to input information in their own words and the service handles the rest. Digital health firm Doximity recently came out with DocsGPT, an AI-powered chatbot tool that facilitates prior authorisation, insurance claims, and patient communication. Once the doctor approves the AI-generated message, the platform also automatically sends it to the corresponding party. Recent studies have shown that when physicians utilise AI-based chatbots, responses are typically longer, higher in quality, and more empathetic, improving overall bedside manner.29
It is still early days to quantify the impact of artificial intelligence, though the potential use cases for AI healthcare promise to revolutionise the entire industry. That said, picking individual winners in a field as vast as healthcare, which encompasses everything from drug discovery to insurance to treatments and beyond, can be challenging. ETFs could provide broad exposure to this mega trend, whether the desired focus is on digital health, genomics, or more pure-play AI.
This document is not intended to be, or does not constitute, investment research as defined by the Financial Conduct Authority.
1. Frost & Sullivan. (2016, January). From $600 M to $6 Billion, Artificial Intelligence Systems Poised for Dramatic Market Expansion in Healthcare.
2. National Bureau of Economic Research. (2023, January). The Potential Impact of Artificial Intelligence on Healthcare Spending.
3. PhRMA. (2021, September 20). Industry Profile 2021.
4. Journal of the American Medical Association. (2020, March 3). Estimated Research and Development Investment Needed to Bring a New Medicine to Market, 2009-2018.
5. National Institute of Health. (2019, June). Phase II Trials in Drug Development and Adaptive Trial Design.
6. National Institute of Health. (2009, November). In silico toxicology in drug discovery - concepts based on three-dimensional models.
7. Morgan Stanley. (2022, September 9). Why Artificial Intelligence Could Speed Drug Discovery.
8. Margaretta Colangelo. (2019). For the first time, AI designs and validates new drug candidate in days.
9. Mayo Clinic. (n.d.). GLP-1 Agonists. Accessed January 1, 2024.
10. Nvidia. (2023, January 12). J.P. Morgan 41st Annual Healthcare Conference Presentation.
11. Morgan Stanley. (2022, September 9). Why Artificial Intelligence Could Speed Drug Discovery.
12. CLINPAL. (n.d.). Recruitment Infographic. Accessed October 24, 2023.
13. Ibid.
14. Tempus. (n.d.). Accelerate Trial Enrollment with the TIME Trial® Program. Accessed October 24, 2023.
15. Accenture. (2020, July 30). AI: Healthcare’s new nervous system.
16. Clinical Trials Arena. (2021, November 1). Trail endpoints: is it time to get selective on surrogates?
17. George Lawton. (2022, February 16). Unlearn and Merck collaborate on medical twins trials.
18. Doximity. (2023, June 6). Investor Day 2023 Presentation.
19. Doximity. (2023, June 6). Investor Day 2023 Presentation.
20. National Bureau of Economic Research. (2023, January). The Potential Impact of Artificial Intelligence on Healthcare Spending.
21. Ibid.
22. Ibid.
23. Becker’s Hospital Review. (2023, April 19). The hours 23 physician specialties spend on paperwork, administration.
24. Fierce Healthcare. (2023, March 21). Microsoft's Nuance integrates OpenAI's GPT-4 into voice-enabled medical scribe software.
25. DeepScribe. (n.d.) The Rise of Artificial Intelligence in Medical Transcription. Accessed October 24, 2023.
26. Axios. (2023, September 22). AI might be listening during your next health appointment.
27. Ibid.
28. Mark Scott. (2021, December). How AI Can Solve Prior Authorization.
29. Fierce Healthcare. (2023, March 1). Chatbots outperformed doctors in answering patient questions with accuracy and empathy: JAMA study.